Our Price Match Policy

We refuse to pay you more with dogfood.com.au

If you have found the same product for less at another shop or online store? Tell us about it! We simply will not let you pay more, but less ! We will match the price and then beat it by 10% of the difference.

Working Example

A product is listed for $70 on a competitor's website and the same product is listed by dogfood.com.au for $75. Provided the terms and conditions below are met, we will beat the price as follows:

  • I don’t get it? What is the difference in price?
    In this case, the difference is $75 -$70 = $5
  • Now I really don’t get it? How do you work out the 10% of the difference?
    Firstly, 10% of $5 = 50c Take 10% of the difference from the competitor's price. In this case, $75 - 50c = $74.50 The price you now pay will be $74.50. Easy...and cheap!

Terms and Conditions

  1. If you purchase a product from Dogfood.com.au, and find a lower price elsewhere, let us know within five business days from the date of the transaction and we will arrange a refund equivalent to the difference, plus 10 per cent of the difference (see working example above).

  2. We will match the price of our competitors based on product price only. Our price matching policy does not extend to the following:
    • Sales
    • Promotions
    • Shipping
    • Coupons
    • Gifts with purchases
    • Membership discounts
  3. The competitor's product must match dogfood.com.au's product exactly. The competitor's product must be:
    • The same size
    • The same quantity
    • The same colour
    • The same brand
    • Authentic
    • Made by the same manufacturer
    • Shipped from the same country of origin
    • New (not close to, or past its used by date)
  4. The competitor must only deal in Australian currency.
  5. No price matching with group buying, flash sale, or deal websites (for example, including but not limited to, Our Deal, Scoopon, Groupon and Living Social), eBay and stock liquidations stores.
  6. The competitor's product must be in stock at the time of the price compare.
  7. Approved price matches do not apply to future transactions with Dogfood.com.au.
  8. Dogfood.com.au expressly reserve the right to refrain from price matching where this would result in a sale below cost price. All price matches are at our sole discretion.
  9. Limit of one price match per product, per customer.

Email us to price match

Call us on 0410660575 or 1300882221 to price match, with evidence of the competitor's price.